Yes! Puzzel.org allows you to try and test out any puzzle type without creating an account.And if you do create an account afterwards, the puzzles you created earlier should be loaded into your fresh account automatically (if created from the same device/browser).

Can I create puzzles without an account?

Yes! The platform is free by default, with only some restrictions in terms of features and usage. You can create two puzzles in your account for free and use all of the regular (non-Premium) features. Do keep in mind that free accounts have a limit of 60 puzzle plays per month.

Do you offer free accounts?

In this case you are not logged in yet. You can easily log-in <a href='/account'>here</a> if you have an account already, or <a href='/account'>create a new account</a>

I am only seeing my 'temporary' account? How do I get to my permanent account?

You can easily reset your password <a href='/account/password'>here</a>. You will receive an email within minutes, make sure to check your spam-folder as well.

I forgot my password, where do I reset it?

This is now available from the dashboard: <a href='/account/dashboard'>change my email address</a> :)

I want to change my email address connected to my account

Account

Puzzel.org's main awesome feature is a real-time puzzle editor for every puzzle type. This allows you to add your own unique content to the puzzle, while viewing the changes in 'real-time'.You can start creating a puzzle by selecting a puzzle type <a href='/features'>here</a> by clicking one of the 'Create' buttons.

How do I create a puzzle?

Go to your <a href='/account/dashboard'>account dashboard</a> and find the Edit button next to your list of puzzles under 'Your puzzles'.Make your changes on the Start/Settings/Premium tab and make sure to re-save the puzzle via the orange Floppy-icon.

How do I edit my puzzle?

Forever! Or at least, you determine this yourself :) You can delete your puzzle at any time from your account, see 'How do I delete my puzzle?'.Puzzel.org does not remove any puzzles belonging to any sort of account.

How long does my puzzle stay available?

Go to your <a href='/account/dashboard'>account dashboard</a> and find the Edit button next to your list of puzzles under 'Your puzzles'. Then, via the Publish-tab, scroll down and at the bottom you will find the red-marked 'Delete puzzle' option :). This is permanent, so be sure that this is what you want.

How do I delete my puzzle?

Creating puzzles

By default, free accounts have 60 puzzle plays per month per account.If you need more, you can select one of the <a href='/pricing'>upgrades</a>.

How often can my puzzle be played?

If you want to track the results of your puzzle, enable the Premium 'Keep track of stats' + 'Force registration' option. This way, all the results will automatically be saved. You as the teacher have access to the completion percentage per student and can export these statistics to Excel as well. You can find the stats via the Premium-tab > 'View stats'.Or you can enable 'Show message' + 'Collect user info' via the Premium-tab, which will ask for the user info after they solved the puzzle :) - this info can then be exported via the Publish-tab > Export contact info.

How do I know who has completed my puzzle?

As a free account you have 60 puzzle plays per month per account :)If you upgraded, then you will get an email once you are at 80% of your puzzles played limit.If you surpass your limit, the puzzle will be replaced with an upgrade message.

What happens if by chance you reach your maximum puzzles allowed?

The answers can be reloaded into the puzzle by enabling the 'Reload given answers' option on the Premium-tab. This is available for most puzzle types.

How can my students return to their previously given answers?

Oooh yeah! I love coming up with cool technical solutions and multiplayer puzzles/games is definitely one of them.I've built solving puzzles in teams for:<ul><li>Crossword puzzles</li><li>Word Search</li><li>Jigsaw puzzles</li></ul>And I've currently built multiplayer support for:<ul><li>Memory</li><li>Quartets</li></ul>

Do you offer multiplayer options or solving puzzles in teams?

Some school networks have classified Puzzel.org as a 'gaming' website and is therefore blocked by a firewall within the school network, in most cases, just for students.In my experience, if you ask the local IT guy/gal to allow Puzzel.org, this will be granted in most cases since manually inspecting Puzzel.org will show that is very educational targeted and not a gaming website at all.

Server IP cannot be found / Puzzel.org is blocked for students

Playing puzzles

As little as possible! <ul><li>The email/password for your account is authenticated through <a href='https://firebase.google.com/support/privacy'>Firebase</a> (so not residing on any Puzzel.org server)</li><li>The puzzles you create are hidden behind an unguessable 'puzzle key' and is only stored so that the puzzle can be played by your students/audience.</li><li>If you enable 'Keep track of stats' + 'Force registration', individual puzzle results will be tracked, but this is only available to you as the puzzle owner. Same goes for the 'Show message' + 'Collect user info' option</li></ul>Puzzel.org doesn't use any Google Analytics / behavioral trackers or other random third party tools. It is just you, your students and your own puzzle in a virtual private room :)

What data are you tracking?

No way! I hate that this even is a thing.. the data you need for your educational assignments is yours, and yours only.I don't want anything to do with your data and will never sell or use it.

Are you selling/using my (student's) data?

The content of your puzzle is pretty private by default since there is no real convenient way to find random puzzles on Puzzel.org.But if you want to make sure the puzzle never shows up in any public Puzzel.org overview, you need to change the Visibility on the Premium-tab to 'Private'

How do I keep my puzzle private?

All registration fields are optional, so you can handpick which fields you need (if any). The following list can be used to pick from:<ul><li>Name</li><li>First name</li><li>Last name</li><li>Email</li><li>Phonenumber</li><li>Student ID</li><li>Employee ID</li><li>Company name</li><li>Country</li><li>Class</li><li>Other info</li><li>Password (if you need players to log back in)</li></ul>

What registration fields does Puzzel.org require from the puzzle players?

Privacy

Thanks for joining the Puzzel.org platform! :)It seems you upgraded while you were not logged into your Puzzel.org account. That is why the payment was connected to an anonymous session instead of your account.Please send an email to <a href='mailto:daan@puzzel.org'>daan@puzzel.org</a> and I will upgrade your account manually so you can now use all of the premium features!

Account did not upgrade / when will my account be upgraded?

Definitely, 100%! Puzzel.org uses two of the biggest and most reliable payment providers out there, <a href='https://stripe.com'>Stripe</a> and <a href='https://paypal.com'>PayPal</a>This way, your credit card info does not touch any of Puzzel.org's servers and is not stored except for usage by these two big payment providers, which of course offer maximum security since it is their whole business to do so :).

Is your payment process secure?

Payments can be done through:<ul><li>Credit card</li><li>PayPal</li><li>iDeal (Dutch)</li><li>Bancontact (Belgium)</li></ul>

What payment methods do you offer?

No! :) All puzzles stay available within your account and will remain there as long as you like. The only thing that does stop is the availability of the Premium features and higher playing limits.

Do I lose my puzzles after my upgrade stops?

You can find your invoices via the <a href='/account/dashboard'>account dashboard</a> under 'Invoices'. Just above that, you can add your 'Company Details', so they will show up on your invoice as well.

I need an invoice for the payment with both our company details

Per year! :) So a regular Teacher-subscription costs $30 per year in total, just affordable, no unnecessary commercial gains.

Are the amounts shown for the non-profit subscriptions per year or per month?

Custom upgrades are always possible through a manual custom invoice. Let me know the number of plays you need per month, and for what duration, by sending an email to <a href='mailto:daan@puzzel.org'>daan@puzzel.org</a> and we can set this up very quickly after payment.I will always make sure to add in some scale discount as well :)

I need a custom upgrade that is not listed on your upgrades page

The date notation is European, so day/month/year :) - therefore I expect that in that interpretation, the date shown will be correct.

The expiration date on my account is wrong after I upgraded?

No! :) - Puzzel.org does not like auto-renewal at all since taking money from people while they are not aware of it is something I don't get any joy from and thus I keep it manual and honest.If you are sure that want Puzzel.org for an extended period of time, you can always pick a multi-year subscription in advance via the 'Quantity' option when doing the payment. (and get discount!)

If I upgrade my account and the subscription has expired, will you charge me automatically for another the next month/year? (auto-renewal)

Payment / upgrades

The best way to see an embedded puzzle in action is through <a href='/features'>the embeds on Puzzel.org's own domain</a>, since each puzzle type has an embed example there. Check out the 'More info' under each puzzle type.

Do you have examples of embedded puzzles?

Yes! In <a href='/features/general/embed-on-own-website'>this article</a> you can find the sample embed code which you can embed on your own site to see how an embedded puzzle looks.You can also change the width and height attributes of the iframe to change the shape/size of the puzzle shown.

Do you have a sample embed code that I can try out?

Probably you are trying to embed the regular 'play' link, which is the playable link with the Puzzel.org header and footer. This link is not meant for embedding since it contains the Puzzel.org branding.To get the correct embed link, change the word 'play' in your link address (URL) to 'embed'.

I am trying to embed my puzzle link, but it does not work?

If your complete puzzle is already showing and there is just a little bit of scrolling room because of some padding at the bottom of the puzzle, then adding the scrolling='no' to the embed code will remove the scrollbar easily.If the puzzle is currently just too big for the given width/height of the iframe, then you can adjust the width/height attributes in the iframe code to a larger number to make it fit.If the width is the limiting factor, then checking out/improving your own website template might help, since it could be that the iframe has too little horizontal space 'to grow into'.

My embedded puzzle is showing a scroll bar, how can I remove it?

There are many people using Wix-websites & Puzzel.org, and I know they've easily made this work via: <a target='_blank' href='https://support.wix.com/en/article/wix-editor-embedding-a-site-or-a-widget'>this link</a>Puzzel.org provides upgraded accounts with an embed code from the Publish-tab of your puzzle when creating/editing it.

Help

Can I create puzzles without an account?

Do you offer free accounts?

I am only seeing my 'temporary' account? How do I get to my permanent account?

I forgot my password, where do I reset it?

I want to change my email address connected to my account