{
	"help_kicker": "Help centre",
	"help_title": "What do you need?",
	"help_intro": "Type some keywords — or browse by topic.",
	"help_search_placeholder": "e.g. change the email on my account",
	"help_topics_label": "Topics",
	"help_results_none": "Nothing matches your search. Try another word, or just email us.",
	"help_contact_kicker": "Still stuck",
	"help_contact_title": "Just send an email",
	"help_contact_body": "Mail what you were doing and what happened instead — replies come from the person who built it.",
	"help_contact_button": "Email daan@puzzel.org",
	"help_cat_account": "Account",
	"help_q_create_without_account": "Can I build an activity without an account?",
	"help_a_create_without_account": "<p><strong>Yes.</strong> Click <strong>Create activity</strong>, pick a type and start building. No sign-up, no email, nothing to confirm.</p><p>It saves for real: the activity is stored the way anyone else’s is, and the play link works for everyone you send it to. What this browser holds is the only way back in to edit it — <strong>Keep your work</strong> in the builder opens the list of everything it is holding.</p><p>An account is free and adds what one browser cannot: editing from any device, results from your players, and activities that do not go when the browser’s data does. Make one from that same browser and everything you have built so far comes with it.</p>",
	"help_q_free_accounts": "Is Puzzel.org free?",
	"help_a_free_accounts": "<p><strong>Yes, for [free_activities] activities.</strong> A free account keeps [free_activities] activities and gives you the regular builder — every activity type, no ads, no trial that runs out.</p><p>Free accounts play <strong>[free_sessions] player sessions a month</strong>. A paid plan raises that and adds the paid features: embedding, results tracking, styling and presets, visibility controls, timers, most multiplayer modes, AI credits and copying activities. The [pricing_options_link] show what each plan covers.</p>",
	"help_q_temporary_permanent": "I am on a temporary account \u2014 where are my activities?",
	"help_a_temporary_permanent": "<p>A temporary account is what you have before you sign in. The activities themselves are saved on our side like anyone else’s — their play links work for everyone you send them to — but this browser is the only place they can be edited, and clearing its data ends the session.</p><p><strong>Keep your work</strong> in the builder opens the list of what is in this browser, with the offer to keep it. Create the account from that browser and every activity comes along exactly as it is.</p><p>[sign_in_link] to an account you already have moves them across instead — as long as they all fit. A free account holds [free_activities] activities in total, so if there is no room for all of them none are moved and they stay in the browser.</p><p>Two things to know: another browser or device shows a different temporary account, and activities left in a temporary account are removed after a year.</p>",
	"help_q_forgot_password": "I forgot my password",
	"help_a_forgot_password": "<p>Open the [sign_in_link] page and click <strong>Forgot?</strong> next to the password field. Give us the email address on your account and a link to set a new password is on its way.</p><p>It arrives within a few minutes \u2014 check the spam folder if it does not.</p><p>Signed up with Google or Microsoft? Then there is no password to reset: use that same button to get back in.</p>",
	"help_q_change_email": "How do I change my name, email address or interface language?",
	"help_a_change_email": "<p>They are all listed under [account_details_link]. The \u270e next to a field opens it, and the change is saved as soon as you confirm it.</p><p>Your name, communication language, product-update emails and both storage regions change in one step. Your email address and your password take two: you type the new value, then confirm your sign-in before it is applied. Signed up with Google or Microsoft? Then those two are looked after there and are not shown here.</p>",
	"help_q_sign_in_methods": "Can I sign in with Google or Microsoft?",
	"help_a_sign_in_methods": "<p>Yes \u2014 both buttons sit on the [sign_in_link] page, next to the email-and-password form.</p><p>Use the one you signed up with: if your activities are not where you expect after signing in, it is nearly always the other method holding them.</p><p>Your players can get those buttons too: switch them on under <strong>Results &amp; tracking \u2192 Sign-in methods</strong> while editing an activity.</p>",
	"help_q_delete_account": "How do I delete my account?",
	"help_a_delete_account": "<p>Open [account_details_link] and choose <strong>Delete account</strong>. You confirm with your password (or through Google or Microsoft), and your activities, folders, results, invoices and the account itself are removed.</p><p>That is permanent \u2014 there is no undo and no copy kept on our side. Your invoices go with it, so save the ones you still need first. If you only want a break, leaving the account alone costs nothing.</p>",
	"help_cat_creating": "Creating activities",
	"help_q_how_create": "How do I create an activity?",
	"help_a_how_create": "<p><strong>Create activity</strong> in the header opens the type picker. Pick one and you are in the builder.</p><p>The builder is two halves: your content on the left, a live preview on the right that redraws as you type. What you see on the right is exactly what your players get.</p><p>Not sure which type fits your lesson? [activities_link] has a playable sample of each one.</p>",
	"help_q_how_edit": "How do I edit an activity I already made?",
	"help_a_how_edit": "<p>Open [account_dashboard_link] and click <strong>Edit</strong> on the activity.</p><p>Changes save themselves every few seconds \u2014 the header says <em>All changes saved</em> when they are through \u2014 and \u2318S / Ctrl+S saves right away if you would rather not wait.</p><p>The activity is live while you edit it, so players who open your link after a change get the new version.</p>",
	"help_q_how_long_available": "How long does my activity stay available?",
	"help_a_how_long_available": "<p>As long as your account exists. Activities do not expire, and a subscription running out does not remove them.</p><p><strong>Activities in a temporary account — one you never signed in to — are removed after a year.</strong> That browser is also the only way back in to edit them, so clearing its data puts them out of reach sooner. Signing in moves them into your account, and there they keep.</p>",
	"help_q_how_copy": "How do I copy or duplicate an activity?",
	"help_a_how_copy": "<p>Open <strong>\u22ef</strong> next to the activity on [account_dashboard_link], or <strong>More options</strong> in the editor, and choose <strong>Copy this activity</strong>.</p><p><strong>Reuse this content</strong> gives you a second activity of your own: an exact duplicate, or the same entries turned into another type \u2014 answers become a word search, questions become card pairs. The panel on the right says what carries over, and you name the copy before you make it. This side is on the paid plans.</p><p><strong>Send a copy to someone</strong> invites another Puzzel.org account by email. The invitation also waits for them on their own dashboard, so they do not have to find the mail. When they accept, the activity lands in their account as their own copy and your original is untouched. That is free, but they need an account on the address you invite.</p>",
	"help_q_import_content": "Can I paste in a word list, or upload a spreadsheet?",
	"help_a_import_content": "<p>Both. <strong>Import</strong> above your content list opens three ways in:</p><ol><li><strong>Paste a list</strong> \u2014 one entry per line. Puzzel guesses the separator between the answer and its clue, and you can pick another if a clue contains it.</li><li><strong>Spreadsheet</strong> \u2014 drop an .xlsx, .xls or .csv file. Column 1 becomes the answer, column 2 the clue, and a header row can be skipped.</li><li><strong>From another activity</strong> \u2014 search your own activities and tick the entries you want.</li></ol><p>You see a preview with duplicates and missing clues flagged before anything lands in your activity, so a messy list is easy to tidy first.</p>",
	"help_q_ai_generate": "Can Puzzel write the content for me?",
	"help_a_ai_generate": "<p>Yes — the <strong>AI assistant</strong> sits in the builder’s left column. Name a theme (\"Rivers of Europe, primary school level\") and it fills your list: answers with clues, translation pairs between two languages, or quiz questions with plausible wrong answers. It can also read a PDF, Word file or a photo of a worksheet and turn that into entries, or generate an image for a puzzle that needs one.</p><p>It runs on credits: <strong>one credit per generation</strong>, however many entries come back. Two only when it draws a picture and then changes it — the spot-the-difference’s two pictures from one sentence — because that is two goes at the model. Every paid plan tops your balance up each month, unused credits carry over, and extra packs can be bought at any time. Your balance and every past query live under [ai_credits_link] in your dashboard.</p><p>Whatever comes back is a starting point — every entry stays editable, and you can regenerate or fix by hand.</p>",
	"help_q_folders": "How do I organise my activities?",
	"help_a_folders": "<p>[folders_link] group them however suits you \u2014 per class, per subject, per term. Drag an activity onto a folder to move it, and drag a folder onto another to nest it.</p><p>Back on your activity list, the folder filter narrows everything down to one group, and search finds an activity by name wherever it sits.</p>",
	"help_q_how_delete": "How do I delete an activity?",
	"help_a_how_delete": "<p>On [account_dashboard_link], open <strong>\u22ef</strong> next to the activity and pick <strong>Delete activity</strong>.</p><p>It is permanent, and it takes the activity's results with it. If you only want it out of the way, moving it to a folder keeps everything intact.</p>",
	"help_cat_playing": "Playing & sharing",
	"help_q_players_need_account": "Do my players need an account?",
	"help_a_players_need_account": "<p>No. They open your link and play \u2014 no sign-up, no app, no email address.</p><p>If you do want to know who did what, you ask for it yourself under <strong>Results &amp; tracking \u2192 Who is playing</strong>. Every field there is optional, so you can request a first name and nothing else. Players can also sign in with Google, Microsoft or your school's SSO if that suits you better.</p>",
	"help_q_share_activity": "How do I share my activity with players?",
	"help_a_share_activity": "<p><strong>Share</strong> in the builder gives you the play link and a QR code \u2014 the code is the quickest route onto a beamer or a worksheet. On [account_dashboard_link], <strong>Copy play link</strong> does the same in one click.</p><p>The link works for anyone who has it, on phones and tablets too, and nothing needs installing.</p><p>Want the activity inside your own website or LMS instead of behind a link? That is the embed code \u2014 see the embedding questions below.</p>",
	"help_q_how_often": "How many players can play my activity?",
	"help_a_how_often": "<p>As many as your plan’s player sessions allow. Free accounts get <strong>[free_sessions] a month</strong>; paid plans start at 600 and go up from there. The [pricing_options_link] page has a calculator that turns \"120 pupils, 4 activities each\" into the plan that covers it.</p><p>One session is one player opening one activity. The same player opening it again the same day does not count twice, and your own previews never count.</p>",
	"help_q_max_player_sessions": "What happens when I run out of player sessions?",
	"help_a_max_player_sessions": "<p>At 80% of your limit a warning email goes out, so you can act before anything stops.</p><p>Past the limit, your activities stop opening for new players and show a message asking the owner to upgrade. Nothing is deleted \u2014 everything works again the moment you upgrade, or when the month rolls over.</p><p>Your usage so far this month sits next to your plan on [account_details_link].</p>",
	"help_q_who_completed": "How do I see who played, and how they did?",
	"help_a_who_completed": "<p>Switch tracking on first: in the builder, <strong>Results &amp; tracking \u2192 Recording results</strong>. Under it you choose what to ask players for and whether a leaderboard appears at the end.</p><p>Then <strong>Results</strong> in the builder shows scores, times, completion and which questions tripped people up \u2014 live, while they play, if you turn Live updates on. [results_link] in your dashboard collects the same across every activity you own.</p><p>With every registration field off you still get scores, times and per-question difficulty. You just do not get names.</p>",
	"help_q_reload_player_answers": "Can players carry on where they left off?",
	"help_a_reload_player_answers": "<p>Yes. In the builder, under <strong>Timing &amp; attempts → Attempts &amp; answers</strong>, switch on <strong>Remember answers between visits</strong>. When a player reopens the activity in the same browser, their answers come back with it.</p><p>Retrying and answer checking are two rows below, in the same place.</p>",
	"help_q_multiplayer_options": "What multiplayer options are there?",
	"help_a_multiplayer_options": "<p>Four, and they suit different rooms:</p><ol><li><strong>Challenge</strong> \u2014 you against one to three others on the same puzzle, with live progress bars. Almost every activity type supports it.</li><li><strong>Teams</strong> \u2014 answers sync across the team in real time, so a [crossword_link], [wordseeker_link] or [jigsaw_link] gets solved together.</li><li><strong>Turns</strong> \u2014 proper turn-taking, for [memory_link], [quartets_link] and board games.</li><li><strong>Host-paced</strong> \u2014 you control the tempo and everyone plays along at once, the way [bingo_link] works.</li></ol><p>You set this up per activity under <strong>Multiplayer</strong> in the builder. A team session is hosted straight from your dashboard with <strong>Host team session</strong>, which opens the host console with the join code. The [multiplayer_page_link] walks through all of it.</p>",
	"help_q_print_activity": "Can I print the puzzle on paper?",
	"help_a_print_activity": "<p>For the types that make sense on paper, yes. In the builder, <strong>Print blank</strong> gives you the version players fill in, and <strong>More options \u2192 Print answer key</strong> the solved one.</p><p>Grid puzzles can also be saved as an image \u2014 <strong>More options \u2192 Save as image</strong> \u2014 if you would rather drop it into a worksheet or a slide.</p>",
	"help_q_website_blocked": "Puzzel.org is blocked on our school network",
	"help_a_website_blocked": "<p>Some school networks file Puzzel.org under \"gaming\" and block it by firewall, usually for students only.</p><p>Asking your IT person to allow the domain almost always works: a look at the site shows an education-first tool with no advertisements, no third-party trackers and no game store behind it. Point them at the [privacy_policy_link] if they want the details in writing.</p>",
	"help_cat_privacy": "Privacy",
	"help_q_data_tracking": "What do you track about me and my players?",
	"help_a_data_tracking": "<p><strong>As little as possible.</strong> No Google Analytics, no behavioural trackers, no third-party cookies. Nothing follows your players around the web.</p><ol><li>Your email and password are handled by <a href=\"https://firebase.google.com/support/privacy\" rel=\"noopener noreferrer\" target=\"_blank\">Firebase</a>, so no password of yours sits on a Puzzel.org server.</li><li>Your activities are stored so they can be played, and are reachable only through an unguessable activity key.</li><li>Results are recorded only if you switch tracking on — a paid-plan feature — and only you can see them.</li></ol><p>The [privacy_policy_link] has the full version, in plain language first.</p>",
	"help_q_selling_data": "Are you selling my data, or my students' data?",
	"help_a_selling_data": "<p><strong>No.</strong> Not to anyone, not ever \u2014 I would rather not be in that business at all.</p><p>The work you and your students put into an activity is yours. There are no advertisements on Puzzel.org, no data brokers behind it, and no analytics suite quietly making a profile of your class.</p>",
	"help_q_keep_private": "How do I keep an activity private?",
	"help_a_keep_private": "<p>It is fairly private already: there is no browsable index of activities, and the link contains a key nobody can guess.</p><p>To be certain it never appears in a public Puzzel.org overview, set the visibility to <strong>Private</strong> under <strong>Info &amp; visibility \u2192 Who can open it</strong> while editing the activity.</p>",
	"help_q_registration_fields": "What do you ask my players to fill in?",
	"help_a_registration_fields": "<p><strong>Nothing, unless you ask for it.</strong> You choose the fields under <strong>Results &amp; tracking \u2192 Who is playing</strong>, and every one of them is optional:</p><ol><li>Name, first name, last name</li><li>Email address</li><li>Phone number</li><li>Student ID or employee ID</li><li>Company name</li><li>Country and class</li><li>Any other info you want to ask for</li><li>A password, if players should be able to log back in</li></ol><p>Players can also sign in with Google, Microsoft or SSO instead of typing anything.</p>",
	"help_q_storage_region": "Where is our data stored? Can we keep it in Europe?",
	"help_a_storage_region": "<p>Yes. Every account carries two regions, set separately, and both can be Europe or the United States:</p><ul><li><strong>File storage region</strong> \u2014 where images and audio you upload are kept.</li><li><strong>Data storage region</strong> \u2014 where your account, your activities and their results live.</li></ul><p>Both are shown on [account_details_link] and both are changed there. Moving your data to the other region needs a paid plan and moves everything in one go: it is copied across first, your account then starts reading from the new region, and only then is the old copy removed \u2014 so your activities stay reachable throughout. Files already uploaded keep working exactly as they are, because the file setting only applies to new uploads.</p>",
	"help_cat_payments_upgrades": "Payments & upgrades",
	"help_q_account_no_upgrade": "I paid, but my account is still on the old plan",
	"help_a_account_no_upgrade": "<p>An upgrade normally lands within a minute of the payment going through.</p><p>If it has not, email <a href=\"mailto:daan@puzzel.org\" rel=\"noopener noreferrer\" target=\"_blank\">daan@puzzel.org</a> with the time of the payment and the email address on the account, and I will put it right by hand as fast as I can.</p>",
	"help_q_payment_secure": "Is the payment process secure?",
	"help_a_payment_secure": "<p>Yes. Payments run through <a href=\"https://stripe.com\" rel=\"noopener noreferrer\" target=\"_blank\">Stripe</a>, one of the largest payment providers there is, on their own checkout page.</p><p>Your card details never touch a Puzzel.org server and are never stored here \u2014 securing them is Stripe's entire business, and they are considerably better at it than a one-person puzzle site would be.</p>",
	"help_q_payment_methods": "Which payment methods can I use?",
	"help_a_payment_methods": "<p>Whatever Stripe offers for your country, which usually means:</p><ul><li>Credit and debit card</li><li>PayPal</li><li>Apple Pay and Google Pay</li><li>iDEAL (Netherlands), Bancontact (Belgium), Giropay (Germany), EPS (Austria), Cartes Bancaires (France), Przelewy24 (Poland)</li></ul><p>One catch worth knowing: if you switch automatic renewal on, only the methods Stripe can charge again by itself are offered \u2014 a one-off transfer cannot renew a subscription.</p>",
	"help_q_lose_activities": "Do I lose my extra activities when my paid plan ends?",
	"help_a_lose_activities": "<p><strong>No.</strong> Every activity stays in your account for as long as you want it there, and it keeps playing. Nothing is deleted.</p><p>What stops are the paid features — embedding, results tracking, styling and presets, visibility controls, timers, most multiplayer modes, AI credits and copying — and the higher session limit, which drops back to the free [free_sessions] a month. Settings that belong to a paid plan go back to their defaults, so an activity that was private or behind a password is public again. Upgrading again brings all of it straight back.</p>",
	"help_q_upgrade_mid_plan": "Can I upgrade halfway through my plan?",
	"help_a_upgrade_mid_plan": "<p><strong>Yes, at any time.</strong> The higher session limit applies immediately and your renewal date stays where it is \u2014 you only pay the difference between the two plans, and only for the time left in your current period. With automatic renewal on, the difference is charged to your card on file and the invoice shows the exact split; without it, you simply check out for the difference like any other payment.</p><p>Just one unusually busy month? Add a one-off session top-up from [account_details_link] instead: \u20ac10 / $12 per 1,000 extra sessions, valid until the first day of the next month, nothing renews.</p><p>Moving to a cheaper plan works too, but takes effect immediately and the difference is not refunded \u2014 so save a downgrade for the end of your period.</p>",
	"help_q_invoice_quote": "We need an invoice or a quote for our organisation",
	"help_a_invoice_quote": "<p>An invoice follows every payment automatically. Open <strong>All invoices</strong> under [account_details_link] to read one and print it or save it as a PDF. Add your school or company name, address and VAT number under [organisation_details_link] and they appear on every invoice, including the ones already there.</p><p>Need the paperwork before you can pay? [generate_quote_link] with the same details and use that for your purchase order \u2014 the payment comes later.</p><p><strong>Payment by cheque is not possible</strong>, as Puzzel.org is not based in the US.</p>",
	"help_q_school_teachers": "We are a school \u2014 how do teacher accounts work?",
	"help_a_school_teachers": "<p>A School subscription pays for a set number of teacher accounts. You invite colleagues by email from [teachers_link]; each gets a link that connects their own account to the school, and a seat is only taken once they accept.</p><p>Every connected teacher has their own monthly player sessions \u2014 they are not pooled, so one busy colleague cannot use up the rest. Disconnect a teacher and their activities stay with them; the seat frees up for someone else.</p><p>Need more seats? <strong>Change teacher accounts</strong> in your dashboard runs it through checkout, and the price per account drops as you add more.</p>",
	"help_q_custom_upgrade": "None of the plans fits what we need",
	"help_a_custom_upgrade": "<p>Most of the odd shapes are already covered by the sliders. The <strong>Ambassador</strong> plan adds player sessions in steps for commercial use, and the <strong>School</strong> plan adds teacher accounts the same way \u2014 each step costs a little less than the one before. Try them on the [pricing_options_link] page.</p><p>Expecting 50,000+ player sessions a month, or something genuinely unusual? Mail <a href=\"mailto:daan@puzzel.org\" rel=\"noopener noreferrer\" target=\"_blank\">daan@puzzel.org</a> and we will work something out.</p>",
	"help_q_auto_renewal": "Will you charge me again automatically?",
	"help_a_auto_renewal": "<p>Only if you ask for it. Automatic renewal is a choice you make during checkout, not a default you have to hunt for.</p><p>With it on, your plan keeps running without a gap and Stripe charges you when the period ends. With it off, the subscription runs to the end of the period you paid for and then stops \u2014 nothing is charged and nothing is refunded.</p><p>You can switch it off again at any time from [account_details_link], and doing so never shortens the period you already paid for.</p>",
	"help_cat_embedding": "Embedding",
	"help_q_where_embed": "Where do I find the embed code?",
	"help_a_where_embed": "<p>In the builder: <strong>More options \u2192 Embed code</strong>. You get the snippet itself, a width and height (or full width), a fullscreen toggle and a preview of how it will sit in your page.</p><p>Paste it into any page that allows iframes \u2014 WordPress, Wix, Moodle, Canvas, your own HTML. The embedded activity carries no Puzzel header, footer or branding.</p><p>Embedding is one of the paid-plan features. The [embed_guide_link] page shows what it looks like in practice.</p>",
	"help_q_sample_embed": "Can I try an embed before I subscribe?",
	"help_a_sample_embed": "<p>Sure \u2014 paste this into your own page and see how it behaves in your template:</p><pre data-language=\"html\">&lt;iframe src='https://puzzel.org/en/crossword/embed?p=-N7G3WdPBEnNh4jW6-Q7' width='100%' height='800' frameborder='0' allowfullscreen&gt;&lt;/iframe&gt;</pre><p>That is a real sample crossword, embedded exactly the way your own activity would be. Swap the address for the one your own embed screen gives you once you have built something.</p>",
	"help_q_embed_not_working": "My embed shows the whole Puzzel.org page, or nothing at all",
	"help_a_embed_not_working": "<p>Almost always the play link got pasted instead of the embed link. The play link is the one with the Puzzel.org header and footer around it \u2014 fine for sharing, wrong for embedding.</p><p>Change <code>/play</code> in the address to <code>/embed</code> and it fits. Or copy the ready-made snippet from <strong>More options \u2192 Embed code</strong> in the builder, which already has it right.</p><p>Embedding needs a paid plan. On a free account the embed link shows a notice instead of the activity, while the play link keeps working.</p>",
	"help_q_embed_scrollbar": "My embedded activity has a scrollbar",
	"help_a_embed_scrollbar": "<p>Three things fix nearly every case:</p><ol><li>A little scrolling room at the bottom from padding: add <code>scrolling='no'</code> to the iframe.</li><li>The activity is genuinely taller or wider than the frame: raise the <code>width</code> and <code>height</code> in the snippet, or set the width to 100%.</li><li>Your own page is the limit: if the column around the iframe is narrow, the activity has nowhere to grow into. A wider template beats a taller iframe.</li></ol>",
	"help_q_wix_embed": "How do I embed in Wix?",
	"help_a_wix_embed": "<p>Plenty of people run Puzzel.org inside a Wix site. Wix has its own walkthrough for it: <a href=\"https://support.wix.com/en/article/wix-editor-embedding-a-site-or-a-widget\" rel=\"noopener noreferrer\" target=\"_blank\">embedding a site or a widget</a>.</p><p>The snippet to paste in comes from <strong>More options \u2192 Embed code</strong> in the builder.</p>",
	"help_link_account": "account details",
	"help_link_dashboard": "your dashboard",
	"help_link_organisation": "organisation details",
	"help_link_pricing": "pricing options",
	"help_link_quote": "Generate a quote",
	"help_link_privacy": "privacy policy",
	"help_link_signin": "sign in",
	"help_link_activities": "The activity overview",
	"help_link_ai": "AI assistant",
	"help_link_folders": "Folders",
	"help_link_results": "Results",
	"help_link_teachers": "Teachers",
	"help_link_multiplayer": "multiplayer page",
	"help_link_embed_guide": "embedding",
	"help_cta_body": "Then get back to it — pick an activity type and keep building. Still stuck? We answer support mail ourselves.",
	"help_cta_build": "Continue building",
	"help_cta_contact": "Email us",
	"help_cta_title": "Problem solved?",

	"help_cat_library": "Activity library",
	"help_link_library": "the activity library",
	"help_q_library_what": "What is the activity library?",
	"help_a_library_what": "<p>[library_link] is where teachers share activities they made so other teachers can use them. Browse it by subject, language, level or activity type. Every entry was put there on purpose by the person who made it; nothing is listed automatically.</p><p>You cannot play an activity from the library itself unless its owner switched that on. Instead you <strong>copy</strong> it into your own account, where it becomes yours: edit it, share it, track results, exactly like an activity you built.</p>",
	"help_q_library_publish": "How do I add my own activity to the library?",
	"help_a_library_publish": "<p>Open <strong>⋯</strong> next to the activity on [account_dashboard_link], or <strong>More options</strong> in the editor, and choose <strong>Publish to library</strong>.</p><p>The form asks for a name, the language the content is in, one to five subjects, an optional level and description, and the name shown next to it (leave it empty to stay anonymous). Confirm that others may copy and change it and that you are allowed to share it, then <strong>Publish</strong>.</p><p>An activity needs enough content to be worth playing before it is accepted — a quiz needs a handful of questions, a memory a handful of pairs. Copies you took from the library cannot be published again; the original is already there.</p><p><strong>Allow playing it straight from the library</strong> is off by default. Switch it on only if you are happy for visitors to play your original: every one of those plays counts against your monthly sessions, exactly like a shared link.</p>",
	"help_q_library_use": "What happens when I copy an activity from the library?",
	"help_a_library_use": "<p>A copy lands in your account with the content, the puzzle settings and the look. The original owner's own settings — results tracking, the completion message, developer and multiplayer options — are left behind, so you start from a clean activity of your own. Pictures and audio are copied into your storage too.</p><p>From then on it is yours: sessions played on it count against <strong>your</strong> account, never the original maker's, and results land on your dashboard. The copy does not follow later edits to the original.</p><p>On a free plan a copy takes one of your activity slots, like any new activity. You need an account to copy; players never do.</p>",
	"help_q_library_remove": "How do I take my activity out of the library again?",
	"help_cat_school_library": "School library",
	"help_link_school_library": "School library",
	"help_q_school_what": "What is the school library, and who sees what?",
	"help_a_school_what": "<p>The school library is one set of activities and folders that a whole school works from. The school account switches it on under [teachers_link]; from then on every teacher connected to that school sees the school account’s activities in [school_library_link] and can open, edit, play and delete them, and file them into the school’s folders. It is built on trust: inside a school there are no read-only members.</p><p>Your <strong>own</strong> activities stay your own. Nobody else sees them unless you move one into the school library. Plays of a school activity count against the school’s sessions, never against yours — and playing one yourself is free.</p><p>Switching the library off takes the teachers’ access away at once. Nothing is deleted: the activities stay with the school account.</p>",
	"help_q_school_move": "How do I move an activity between my own activities and the school library?",
	"help_a_school_move": "<p>Two ways, same result. In the row menu of an activity choose <strong>Move to school library</strong>, or the other way round <strong>Move to my account</strong>. Or open [folders_link]: at the top you see two roots, “My folders” and “School library”. Drag an activity onto the other root to move it across, or hover over it while dragging and drop the activity straight into one of its folders.</p><p>The activity keeps its link, so anything you have shared or embedded keeps working. What changes is who owns it: after a move to the school, every connected teacher can edit it; after a move back, only you. An activity is always in exactly one of the two worlds, never both. A whole folder cannot be moved across yet — move the activities in it one by one.</p>",
	"help_q_school_editing": "Can two teachers edit the same activity at once?",
	"help_a_school_editing": "<p>No — one at a time, on purpose. When you open a school activity that a colleague already has open, a bar at the top says who is in it. You can look around, but nothing you change is saved until they leave. The moment they close the activity, the bar disappears and you are editing. The colleague who is editing sees a line telling them you are looking.</p><p>If someone left an activity open and walked away, the bar says so after a minute or two and offers <strong>Take over editing</strong>. Their tab can no longer save from that point on, so nothing is written over.</p><p>Every school activity also shows who last edited it and when, in the list.</p>",
	"help_q_school_leave": "What happens when a teacher leaves the school, or the school stops?",
	"help_a_school_leave": "<p>When a teacher is disconnected from the school, or leaves themselves, their access to the school library ends at once. Everything they built <em>in</em> the library stays with the school; everything in their own account stays theirs, exactly as before.</p><p>When the school subscription ends, the school library switch is gone and the activities in it are simply the school account’s own activities again. Nothing is deleted, and links keep working.</p>",
	"help_a_library_remove": "<p>Open the same menu — <strong>⋯</strong> on [account_dashboard_link] or <strong>More options</strong> in the editor — and open the activity’s library form: it is <strong>Library listing</strong> on the dashboard and <strong>Publish to library</strong> in the editor. Then choose <strong>Remove from library</strong>. It disappears from the library at once.</p><p>Copies other teachers already made stay theirs; removing the listing does not reach into their accounts. Deleting the activity itself also removes its listing.</p><p>If you edit a published activity, open that same form and save it again to refresh what the library shows.</p>",
	"help_cat_courses": "Courses and classes",
	"help_link_courses": "Courses",
	"help_link_classes": "Classes",
	"help_link_lms": "the Puzzel LMS page",
	"help_q_lms_what": "What are courses and classes?",
	"help_a_lms_what": "<p>Together they are Puzzel LMS. A <strong>course</strong> is a lesson you write like a document — pages with text, pictures, video, audio, tables and formulas — with your Puzzel activities dropped in right where they belong. Students read and play through it on one link.</p><p>A <strong>class</strong> is a list of your students’ names. Share a course with a class and every student picks their own name once; from then on you see per student which activities they finished and what they answered. Students never need an account.</p><p>You find both in your dashboard, under [courses_link] and [classes_link]. [lms_link] shows what a student sees.</p>",
	"help_q_lms_access": "Who can use courses and classes?",
	"help_a_lms_access": "<p>Courses and classes are part of the School plan, at no extra cost: the school account and every teacher connected to it can build courses and make classes. Every plan keeps the activities themselves.</p><p>On another paid plan? Request a free seven-day trial on [lms_link]. We look at each request ourselves and mail you when the trial is open. Each account can try it once, and the trial covers your own account only — not a school library or teacher seats.</p><p>When a trial or a School plan ends, nothing is deleted. You can no longer edit courses or classes, but published courses stay open and students can keep playing.</p>",
	"help_q_lms_build": "How do I build a course?",
	"help_a_lms_build": "<p>Choose <strong>New course</strong> under [courses_link]. The course opens in the builder, and what you see is what your students will see. Type straight onto the page; the <strong>+</strong> between blocks adds text, a heading, an image, a video, audio, an activity, a callout, a formula, a reveal (a question with the answer folded away), a table or a divider. Everything is saved as you go.</p><p>A longer course gets more pages under <strong>Contents</strong>. Drag a page to reorder it, or drag it to the right to put it inside another page — as deep as you like.</p><p>Already have the lesson in Word or as a PDF? <strong>Import a document</strong> turns it into pages and blocks, pictures included, for a few AI credits. You check every block before anything is added.</p>",
	"help_q_lms_activities": "What happens to my activities when I put them in a course?",
	"help_a_lms_activities": "<p>Nothing: a course points at your activities, it never copies them. Edit the activity and every course that uses it is up to date. Deleting a course never deletes its activities or their results.</p><p>An activity plays inside the lesson page by default. Choose <strong>Own page</strong> on the block to open it full-screen instead; multiplayer activities always open in their own page.</p><p>The activity’s own settings still apply inside a course, and plays count as player sessions exactly as they would through a shared link. When the course is shared with a class, results are always kept, with the student’s name — even if the activity itself does not track results.</p>",
	"help_q_lms_share": "How do students open a course?",
	"help_a_lms_share": "<p>A new course is a draft that only you can open. Choose <strong>Share</strong> on the course and <strong>Publish</strong> it; the same dialog gives you the link, a QR code and a classroom PIN students type at puzzel.org/join.</p><p>Without a class, anyone with the link opens the course and plays without a name. To know who did what, switch on one of your classes in that same dialog — students then pick their name first.</p><p>Want the lesson itself behind a lock? Switch on <strong>Ask for a password</strong> in the builder’s <strong>Course</strong> menu. Students type it once per device. The password protects the course page; the activities in it still open through their own links.</p>",
	"help_q_lms_names": "Do students need an account?",
	"help_a_lms_names": "<p>No. Make a class under [classes_link] and paste your students’ names, one per line. Students see only first names; when two share a first name, the first letter of the last name is added (“Daan W.”).</p><p>When a student opens a course shared with the class, they tap their own name once. That device remembers them from then on, and all their results are kept under that name. On a shared tablet, <strong>not you?</strong> at the top lets the next student pick their own name.</p><p>A name can be active on one device at a time. A class holds up to 200 students.</p>",
	"help_q_lms_device": "A student sees “already active on another device”. What now?",
	"help_a_lms_device": "<p>Someone already picked that name on another device — often the student themselves, on a different tablet or laptop. Open the class under [classes_link] and choose <strong>Reset device</strong> next to their name. They can pick their name again straight away, on any device, and keep all their results. The old device is signed out within the hour.</p><p>After a holiday, when the tablets are swapped, or when a browser cleared its data, <strong>Reset all device links</strong> does the whole class at once. Nobody’s results are touched.</p>",
	"help_q_lms_identity": "How do I stop students tapping somebody else’s name?",
	"help_a_lms_identity": "<p>For most classes the name list is enough. If it is not, open the class and change <strong>How students prove their name</strong>:</p><ul><li><strong>A password each student chooses</strong> — a student chooses a password the first time and types it on every new device. You cannot see the passwords, but <strong>Reset password</strong> lets a student choose a new one.</li><li><strong>Sign in with Google</strong> or <strong>Sign in with Microsoft</strong> — for schools where students already have a school account. The account is tied to the name on the first visit, so a new device needs no reset. You can allow only addresses from your school’s domain.</li></ul><p>With a password or a school account, the right student can always take their name back on a new device themselves.</p>",
	"help_q_lms_progress": "Where do I see who did what?",
	"help_a_lms_progress": "<p>Choose <strong>Progress</strong> on the course under [courses_link]: your students down the side, the activities across, and for each one whether it is done, started or not yet played. Sort by name or by completion, and switch between classes.</p><p>Click a student’s name, or a cell, to open that student’s page with everything they answered, newest attempt first. <strong>Progress</strong> next to a name in the class shows the same across every course shared with that class.</p><p>Want a student to start over? <strong>Reset progress</strong> on their page clears their results for the whole course or for one page; their name and device stay. Results belong to the activity, so if the same activity is in another course, it starts over there too.</p>",
	"help_q_lms_remove": "What happens when I remove a student or delete a class?",
	"help_a_lms_remove": "<p>Removing a student from a class removes their results in the courses shared with that class too, and frees their device. Deleting a class does the same for every student in it. Neither can be undone. The courses themselves stay.</p><p>To give a student a clean start without removing them, use <strong>Reset progress</strong> instead (see above).</p>",
	"help_q_lms_pacing": "Can students go through the pages in a set order?",
	"help_a_lms_pacing": "<p>Yes. Switch on <strong>Pages in order</strong> in the builder’s <strong>Course</strong> menu. A page then opens only once every activity on the pages before it is done; locked pages show in the contents with a lock and tell the student what to finish first. A page without activities never holds up the pages after it.</p><p>This paces a class, it does not lock anything away: the activities still open through their own links. You yourself always see every page.</p>",
	"help_q_lms_translate": "Can I have the same course in another language?",
	"help_a_lms_translate": "<p>Yes. Choose <strong>Translate into…</strong> in the course’s <strong>⋯</strong> menu and pick one of the 23 languages. You get a new draft course with all text translated, and every activity in it copied and translated too. The original stays as it is.</p><p>The two courses are independent, each with its own activities and results. It costs AI credits — the dialog shows how many before you start.</p>",
	"help_q_lms_school": "Can colleagues work on the same course?",
	"help_a_lms_school": "<p>Yes, through the school library. Once the school has switched it on, [school_library_link] has <strong>Courses</strong> and <strong>Classes</strong> views next to the activities; every connected teacher can edit those courses and share them with the school’s classes.</p><p>Move one of your own courses in with <strong>Move to school library</strong> in its <strong>⋯</strong> menu, or take it back with <strong>Move to my courses</strong>. The link keeps working, but classes do not move along: share the course again with the school’s classes afterwards.</p><p>As with activities, one teacher edits at a time; a colleague who opens the course sees who is in it.</p>",
	"help_cat_gradebook": "Grades in Google Classroom",
	"help_q_classroom_what": "Can scores go straight into Google Classroom?",
	"help_a_classroom_what": "<p>Yes. <strong>Assign with grades</strong> puts an activity in one of your Google Classroom classes as an assignment. Your students open it from Classroom, play on Puzzel.org signed in with their school Google account, and when they finish, their score lands on their own submission in your gradebook.</p><p>The score is calculated on Puzzel.org's servers from the answers they gave, so it can't be changed from the student's side. It is part of a paid plan, and it only works for activities where every student has a score of their own — see which activities can be graded below.</p>",
	"help_q_classroom_assign": "How do I connect Google Classroom and assign an activity?",
	"help_a_classroom_assign": "<p>Open the activity in the builder and choose <strong>Assign with grades</strong> — it's under <strong>More options</strong> when the bar is full. On [account_dashboard_link] it is in the activity's <strong>⋯</strong> menu.</p><p>The first time, press <strong>Connect Google Classroom</strong> and sign in with the Google account you teach with. Google asks what Puzzel.org may do: tick both boxes — your classes, and the coursework and grades of the classes you teach. Then pick the class, set the points and an optional due date, and press <strong>Create assignment</strong>.</p><p>Puzzel.org creates the assignment in Google Classroom for you, named after the activity and with the play link attached. You connect once; after that, <strong>Assign to another class</strong> puts the same activity in the next class.</p>",
	"help_q_classroom_students": "What do my students see?",
	"help_a_classroom_students": "<p>The assignment in Google Classroom, with a link to the activity. When they open it, Puzzel.org asks them to sign in with Google — with the school account that is in your class — before they start, so their score can find its way back. Someone signed in with a different Google account is told so before they play, not after.</p><p>When they finish, they see a short message that their score was sent. In your gradebook the grade appears next to <strong>Not handed in</strong>: only a student can hand work in, and Puzzel.org acts for you, not for them. The grade counts all the same; students can press <strong>Mark as done</strong> in Classroom if you want the column tidy.</p>",
	"help_q_classroom_types": "Which activities can I assign with grades?",
	"help_a_classroom_types": "<p>Most of them. Quizzes, crosswords, fill in the gap, word puzzles, categorize, reorder, label this, matching, typing practice, sudoku and more are graded by checking each answer. Flash cards count when players type their answers, and Jeopardy when it is played solo.</p><p>For activities where the player finds or places things — memory, jigsaw, the sliding puzzle, hidden objects, spot the difference, spatial reasoning, fallen phrase, word search and strands — Puzzel.org can confirm that a student finished, not check each move, so the grade works as a completion mark. The dialog tells you before you assign.</p><p>Activities played together — teams, challenges, same-device play, bingo, quartets, the board game, the wheel of fortune — have no score per student, so they can't be assigned with grades.</p>",
	"help_q_classroom_scores": "When is a score sent, and what if a student plays again?",
	"help_a_classroom_scores": "<p>A score is sent when a student's run is over: they finished it, answered a quiz's last question, ran out of time, or were knocked out. A run left halfway is not sent.</p><p>When a student plays again, their best score counts: a new score only replaces the one in the gradebook if it is higher. For one attempt only, switch off retries in the activity's settings.</p><p>A score that could not be sent — Google was briefly unreachable, say — is tried again automatically. In <strong>Assign with grades</strong> you see per assignment how many were sent and failed, and <strong>Send again</strong> resends them. If you change a grade by hand in Classroom, a student's later, better run can still replace it, so adjust grades once the class has finished playing.</p>",
	"help_q_classroom_admin": "Google says our school has to approve Puzzel.org. What does our IT admin do?",
	"help_a_classroom_admin": "<p>Schools using Google Workspace for Education often allow a third-party app only once an admin has approved it — for teachers and students alike. The fastest route: press <strong>Request access</strong> on Google's screen, and the request lands with your admin.</p><p>For your admin, in the Google Admin console: <strong>Security → Access and data control → API controls → App access control → Configured apps → Configure new app</strong>, search for the client ID below, select <strong>Puzzel.org</strong>, choose the organisational units, and give it access to <strong>Google Sign-in</strong> plus the two Classroom scopes <code>classroom.courses.readonly</code> and <code>classroom.coursework.students</code> (or mark it trusted). One app covers both the students' sign-in and the teachers' grade sync.</p><p>Client ID: <code>1082229125341-1ma9is4jf8q32rod1ld48cjse659rq48.apps.googleusercontent.com</code></p><p>Puzzel.org never asks for class rosters or other coursework. What it stores, and for how long, is in the privacy policy.</p>"
}
