Question 1

Can I build an activity without an account?

Accepted Answer

Yes. Click Create activity , pick a type and start building. No sign-up, no email, nothing to confirm. It saves for real: the activity is stored the way anyone else’s is, and the play link works for everyone you send it to. What this browser holds is the only way back in to edit it — Keep your work in the builder opens the list of everything it is holding. An account is free and adds what one browser cannot: editing from any device, results from your players, and activities that do not go when the browser’s data does. Make one from that same browser and everything you have built so far comes with it.

Question 2

Is Puzzel.org free?

Accepted Answer

Yes, for 2 activities. A free account keeps 2 activities and gives you the regular builder — every activity type, no ads, no trial that runs out. Free accounts play 60 player sessions a month . A paid plan raises that and adds the paid features: embedding, results tracking, styling and presets, visibility controls, timers, most multiplayer modes, AI credits and copying activities. The pricing options show what each plan covers.

Question 3

I am on a temporary account — where are my activities?

Accepted Answer

A temporary account is what you have before you sign in. The activities themselves are saved on our side like anyone else’s — their play links work for everyone you send them to — but this browser is the only place they can be edited, and clearing its data ends the session. Keep your work in the builder opens the list of what is in this browser, with the offer to keep it. Create the account from that browser and every activity comes along exactly as it is. sign in to an account you already have moves them across instead — as long as they all fit. A free account holds 2 activities in total, so if there is no room for all of them none are moved and they stay in the browser. Two things to know: another browser or device shows a different temporary account, and activities left in a temporary account are removed after a year.

Question 4

I forgot my password

Accepted Answer

Open the sign in page and click Forgot? next to the password field. Give us the email address on your account and a link to set a new password is on its way. It arrives within a few minutes — check the spam folder if it does not. Signed up with Google or Microsoft? Then there is no password to reset: use that same button to get back in.

Question 5

How do I change my name, email address or interface language?

Accepted Answer

They are all listed under account details . The ✎ next to a field opens it, and the change is saved as soon as you confirm it. Your name, communication language, product-update emails and both storage regions change in one step. Your email address and your password take two: you type the new value, then confirm your sign-in before it is applied. Signed up with Google or Microsoft? Then those two are looked after there and are not shown here.

Question 6

Can I sign in with Google or Microsoft?

Accepted Answer

Yes — both buttons sit on the sign in page, next to the email-and-password form. Use the one you signed up with: if your activities are not where you expect after signing in, it is nearly always the other method holding them. Your players can get those buttons too: switch them on under Results & tracking → Sign-in methods while editing an activity.

Question 7

How do I delete my account?

Accepted Answer

Open account details and choose Delete account . You confirm with your password (or through Google or Microsoft), and your activities, folders, results, invoices and the account itself are removed. That is permanent — there is no undo and no copy kept on our side. Your invoices go with it, so save the ones you still need first. If you only want a break, leaving the account alone costs nothing.

Question 8

Is there a tour of Puzzel.org?

Accepted Answer

Yes: the Puzzel.org tour is a short course you play as you go — nine pages, about 25 minutes. It shows what you can make, how to build and share an activity, how copying and the library work, where the results land, what the AI assistant writes for you, and what Puzzel LMS adds. Every page has something to try. The tour is built in Puzzel LMS itself, so by the end you have used that too.

Question 9

How do I create an activity?

Accepted Answer

Create activity in the header opens the type picker. Pick one and you are in the builder. The builder is two halves: your content on the left, a live preview on the right that redraws as you type. What you see on the right is exactly what your players get. Not sure which type fits your lesson? The activity overview has a playable sample of each one.

Question 10

How do I edit an activity I already made?

Accepted Answer

Open your dashboard and click Edit on the activity. Changes save themselves every few seconds — the header says All changes saved when they are through — and ⌘S / Ctrl+S saves right away if you would rather not wait. The activity is live while you edit it, so players who open your link after a change get the new version.

Question 11

How long does my activity stay available?

Accepted Answer

As long as your account exists. Activities do not expire, and a subscription running out does not remove them. Activities in a temporary account — one you never signed in to — are removed after a year. That browser is also the only way back in to edit them, so clearing its data puts them out of reach sooner. Signing in moves them into your account, and there they keep.

Question 12

How do I copy or duplicate an activity?

Accepted Answer

Open ⋯ next to the activity on your dashboard , or the ⋯ beside Share at the top of the editor, and choose Copy this activity . Reuse this content gives you a second activity of your own: an exact duplicate, or the same entries turned into another type — answers become a word search, questions become card pairs. The panel on the right says what carries over, and you name the copy before you make it. This side is on the paid plans. Need it in another language? Translate the copy into translates the copy into any of the 23 languages of the site while it is made. It costs AI credits — the dialog shows how many before you start — and your original stays as it is. Send a copy to someone invites another Puzzel.org account by email — in the editor it is also Share → Send a copy . The invitation also waits for them on their own dashboard, so they do not have to find the mail. When they accept, the activity lands in their account as their own copy and your original is untouched. That is free, but they need an account on the address you invite.

Question 13

Can I paste in a word list, or upload a spreadsheet?

Accepted Answer

Both. Import above your content list opens three ways in: Paste a list — one entry per line. Puzzel guesses the separator between the answer and its clue, and you can pick another if a clue contains it. Spreadsheet — drop an .xlsx, .xls or .csv file. Column 1 becomes the answer, column 2 the clue, and a header row can be skipped. From another activity — search your own activities and tick the entries you want. You see a preview with duplicates and missing clues flagged before anything lands in your activity, so a messy list is easy to tidy first.

Question 14

Can Puzzel write the content for me?

Accepted Answer

Yes — the AI assistant sits in the builder’s left column. Name a theme ("Rivers of Europe, primary school level") and it fills your list: answers with clues, translation pairs between two languages, or quiz questions with plausible wrong answers. It can also read a PDF, Word file or a photo of a worksheet and turn that into entries, or generate an image for a puzzle that needs one. It runs on credits: one credit per generation , however many entries come back. Two only when it draws a picture and then changes it — the spot-the-difference’s two pictures from one sentence — because that is two goes at the model. A new free account starts with 3 credits to try it with; they don’t refill. Every paid plan tops your balance up each month, unused credits carry over, and extra packs can be bought at any time. Your balance and every past query live under AI assistant in your dashboard. Whatever comes back is a starting point — every entry stays editable, and you can regenerate or fix by hand.

Question 15

How do I organise my activities?

Accepted Answer

Folders group them however suits you — per class, per subject, per term. Drag an activity onto a folder to move it, and drag a folder onto another to nest it. Back on your activity list, the folder filter narrows everything down to one group, and search finds an activity by name wherever it sits.

Question 16

How do I delete an activity?

Accepted Answer

On your dashboard , open ⋯ next to the activity and pick Delete activity . In the editor it is the last item of the ⋯ beside Share . It is permanent, and it takes the activity's results with it. If you only want it out of the way, moving it to a folder keeps everything intact.

Question 17

What is PuzzleGPT, and where do I find it?

Accepted Answer

PuzzleGPT makes an activity from a sentence. Say what you want to teach (“a crossword about the solar system, for 10-year-olds”) and it picks the kind of activity, writes the content and opens the result in the builder, where you check it, fine-tune it and share it. If you don’t name a kind, it suggests three that fit and you pick one. You find it in three places: the What do you want to teach today? box on the homepage, the same box above your activities in your dashboard , and the PuzzleGPT button in the bottom-right corner of the site. It never appears on a page your players open. PuzzleGPT is offered in a limited number of countries to start with. If you don’t see it, it isn’t available in your region yet.

Question 18

Which activities can PuzzleGPT make?

Accepted Answer

All but a few of the 47 kinds : word games, quizzes, card games, puzzles and board games, from crosswords and word searches to bingo, jigsaws and spelling tests. Name the one you want and it makes that one; otherwise it suggests the kinds that fit your topic. It doesn’t make the kinds built around exact spots on a picture or around a video, such as label the diagram, hidden objects and interactive video: where things sit on a picture, and which video your players watch, are yours to choose. Ask for one of those and it says so, and offers three it can make for the same topic. The activity overview has their builders. A spot the difference and a mystery picture need a free account, because both start from a picture it draws.

Question 19

What does PuzzleGPT cost?

Accepted Answer

One AI credit per activity , the same credits the builder’s AI assistant uses. When it suggests three kinds, the suggestions are free and the one you pick uses the credit. A follow-up that changes the content is one more credit; a change to only the settings or the name is free, and the chat says No credit used . Pictures cost more. Pictures on the cards are one credit each, on top of the activity’s one, and you see the price before anything is spent. A spot the difference is two credits, because it draws two pictures. A card picture that can’t be drawn gives its credit back. A request that makes nothing costs nothing: small talk, a question about using Puzzel (answered with articles from this help), a request it can’t turn into an activity, or an attempt that fails. The credit, or the free try without an account, goes back. A new free account starts with 3 credits; they don’t refill. Every paid plan adds credits on the first of each month, unused credits carry over, and on a paid plan you can buy more at any time. Your balance and past requests are under AI assistant in your dashboard, and the pricing options show what each plan adds.

Question 20

Can I try PuzzleGPT without an account?

Accepted Answer

Yes. Without an account you get a few free tries, and the chat shows how many are left. It draws the picture of a jigsaw or sliding puzzle for you too, while the day’s pictures for visitors last. Pictures on the cards, a spot the difference, a mystery picture and attaching a file need a free account. Without an account a request has to be shorter, and at busy times PuzzleGPT can pause for visitors without one. Sign up from the same browser and the activities you made come with you. A new account starts with 3 AI credits.

Question 21

Can I change what PuzzleGPT made?

Accepted Answer

Yes, by asking in the same chat. “Make it harder”, “add five more words”, “call it Planets”: it changes the activity in place, starting from what it holds now, so edits you made in the builder are kept. A change keeps the kind of activity; “now as a quiz” makes a new one. Under a change sits Restore the version before this change . It puts back the content, the name and the settings that change touched, at no cost. It works once, and the changed version is not kept. You can always open the activity in the builder and change anything there by hand. PuzzleGPT only changes activities it made in that chat; for any other activity, use the builder and its own AI assistant.

Question 22

Can PuzzleGPT change the settings?

Accepted Answer

Many of them. Ask in plain words: “add a 5-minute timer”, “use 48 pieces”, “shuffle the questions”, “capitals must match exactly”. It can change timers, the number of pieces, the order, how answers are checked, hints and the word bank, and the difficulty. The chat lists what changed, by the names the builder uses. A change to only the settings or the name uses no credit. Some settings decide who can open the activity or what is kept about your players: Who can open it (public, private or closed), Record results , Ask players who they are and Challenge mode . PuzzleGPT never changes those by itself. It shows the change with a Confirm button, and nothing happens until you press it. A setting that needs a paid plan stays as it was on a free account, and the chat says so. Colours, texts, links, the toolbar, a password, opening dates and sending grades to Google Classroom or your LMS are set in the builder: the chat names what it couldn’t do and offers to open the builder.

Question 23

Can PuzzleGPT add pictures?

Accepted Answer

Yes, it draws them. A jigsaw or sliding puzzle gets its picture drawn within the activity’s one credit, without an account too while the day’s pictures for visitors last. With a free account it can also put a picture on every card: a memory game, a matching game, flash cards, quartets, quiz questions and more. Before anything is drawn you see the price, one credit for the activity and one per picture, next to the activity without pictures for one credit. Nothing is spent until you choose. Where pictures would suit the cards it offers them; for a quiz, ask. Pictures on quartets cards and picture clues in a crossword need a paid plan, as in the builder. A spot the difference and a mystery picture are drawn as well. The pictures it draws go into your media library, so you can use them again.

Question 24

Can I give PuzzleGPT a worksheet or my own picture?

Accepted Answer

Yes, with a free account. Use the paperclip, drop a file on the box, or paste a picture. One file at a time. Your own picture becomes a jigsaw or a sliding puzzle. It is uploaded to your account as the activity’s picture. A worksheet becomes an activity with its own questions and answers: a PDF of a few pages, a photo of a page, or a Word file (.docx). Say what to make of it, like “turn this into a quiz”, or let PuzzleGPT choose. Reading a worksheet is part of the activity’s one credit. If there is nothing in the file to make an activity from, like a blank page or a class photo, the chat says so and no credit is used. The worksheet itself is never stored: only its name is kept with your request.

Question 25

What happens to what I type into PuzzleGPT?

Accepted Answer

Your requests are kept with your account , so you can find your chats again: what you typed, and the activity each request made. They are listed under AI assistant in your dashboard with your other AI requests, stored in your account’s storage region. The Puzzel.org team can see requests too; that is how we learn what PuzzleGPT should make next. Of an attached file only its name, kind and number of pages are kept. A worksheet is never stored, and neither is the text read from it. Your own picture is kept only once it is the activity’s picture. PuzzleGPT never sees your players’ results or answers, or your other activities. It reads your request, the earlier requests in the same chat and, for a change, the activity it is changing. To write the activity, your request goes to the AI models named in the privacy policy . Leave pupils’ names out of what you type. Remove from your chats takes a chat off your list; the activities it made stay. Deleting your account deletes every request with it.

Question 26

What can’t PuzzleGPT do?

Accepted Answer

It makes Puzzel.org activities and nothing else. These are its limits, from what teachers have asked it: It doesn’t open links or web pages. Paste the text itself, or attach the worksheet. It makes one activity per request. For a quiz and a word search, ask for one, then the other. It can’t set an exact grid size for a crossword. The grid is laid out to fit the words. A crossword may leave out words that don’t fit the grid. The builder marks them as not placed: Regenerate grid tries another layout, and Edit grid by hand lets you place each word yourself. It doesn’t answer general questions or write essays, stories or other text. Ask it for an activity on the topic instead. It only changes activities it made in that chat. For any other activity, open it in the builder, which has its own AI assistant. It only writes for school. Pupils play what it makes, so a topic that doesn’t belong in a lesson is refused.

Question 27

Why does PuzzleGPT say my account is full?

Accepted Answer

A free account holds 2 activities , and so does a visitor without an account. An activity PuzzleGPT makes counts like one you build yourself, so once you have 2, it can’t make a new one. It checks this before anything is spent, so a refused request costs no credit or try. A change to an activity it made in that chat makes nothing new and doesn’t count; asking for another kind of activity (“now as a quiz”) does make a new one. Delete an activity you no longer need, or pick a plan from the pricing options to make more. Without an account, signing up doesn’t make room: your activities come with you, so the new account is just as full.

Question 28

Do my players need an account?

Accepted Answer

No. They open your link and play — no sign-up, no app, no email address. If you do want to know who did what, you ask for it yourself under Results & tracking → Who is playing . Every field there is optional, so you can request a first name and nothing else. Players can also sign in with Google, Microsoft or your school's SSO if that suits you better.

Question 29

How do I share my activity with players?

Accepted Answer

Share at the top of the builder shows the play link with Copy link beside it, and QR & more opens its QR code — the quickest route onto a beamer or a worksheet. On your dashboard , Copy play link does the same in one click. Everyone on a laptop? Open a PIN in that QR dialog gives you a six-digit code for this lesson, for today or for this week. Players type it at puzzel.org/join and land on the activity; Show on screen puts the code on the board in large type. The PIN stops by itself when its time is up, or straight away with Stop the PIN . The link works for anyone who has it, on phones and tablets too, and nothing needs installing. Want the activity inside your own website or LMS instead of behind a link? That is Embed on a website , in the same Share menu — see the embedding questions below.

Question 30

How many players can play my activity?

Accepted Answer

As many as your plan’s player sessions allow. Free accounts get 60 a month ; paid plans start at 600 and go up from there. The pricing options page has a calculator that turns "120 pupils, 4 activities each" into the plan that covers it. One session is one player opening one activity. The same player opening it again the same day does not count twice, and your own previews never count.

Question 31

What happens when I run out of player sessions?

Accepted Answer

At 80% of your limit a warning email goes out, so you can act before anything stops. Past the limit, your activities stop opening for new players and show a message asking the owner to upgrade. Nothing is deleted — everything works again the moment you upgrade, or when the month rolls over. Your usage so far this month sits next to your plan on account details .

Question 32

How do I see who played, and how they did?

Accepted Answer

Switch tracking on first: in the builder, Results & tracking → Recording results . Under it you choose what to ask players for and whether a leaderboard appears at the end. Then ⋯ → Results at the top of the builder shows scores, times, completion and which questions tripped people up — live, while they play, if you turn Live updates on. Statistics in your dashboard collects the same across every activity you own. With every registration field off you still get scores, times and per-question difficulty. You just do not get names.

Question 33

Can players carry on where they left off?

Accepted Answer

Yes. In the builder, under Answers & timing → Attempts & answers , switch on Remember answers between visits . When a player reopens the activity in the same browser, their answers come back with it. Retrying and answer checking are two rows below, in the same place.

Question 34

What multiplayer options are there?

Accepted Answer

Four, and they suit different rooms: Challenge — you against up to nine others on the same puzzle, with live progress bars. Almost every activity type supports it. Teams — answers sync across the team in real time, so a Crossword puzzle , Word search or Jigsaw puzzle gets solved together. Turns — proper turn-taking, for Memory , Quartets and board games. Host-paced — you control the tempo and everyone plays along at once, the way Bingo works. You set this up per activity under Multiplayer in the builder. A team session is hosted straight from your dashboard with Host team session , which opens the host console with the join code. The multiplayer page walks through all of it.

Question 35

Can I print the puzzle on paper?

Accepted Answer

For the types that make sense on paper, yes. In the builder, open Share and look under On paper : Print blank gives you the version players fill in, and Print answer key the solved one. Grid puzzles can also be saved as an image — Save as image , in the same place — if you would rather drop it into a worksheet or a slide. A whole course prints too — see Can I print a course? under Courses and classes.

Question 36

Puzzel.org is blocked on our school network

Accepted Answer

Some school networks file Puzzel.org under "gaming" and block it by firewall, usually for students only. Asking your IT person to allow the domain almost always works: a look at the site shows an education-first tool with no advertisements, no third-party trackers and no game store behind it. Point them at the privacy policy if they want the details in writing.

Question 37

What do you track about me and my players?

Accepted Answer

As little as possible. No Google Analytics, no behavioural trackers, no third-party cookies. Nothing follows your players around the web. Your email and password are handled by Firebase , so no password of yours sits on a Puzzel.org server. Your activities are stored so they can be played, and are reachable only through an unguessable activity key. Results are recorded only if you switch tracking on — a paid-plan feature — and only you can see them. The privacy policy has the full version, in plain language first.

Question 38

Are you selling my data, or my students' data?

Accepted Answer

No. Not to anyone, not ever — I would rather not be in that business at all. The work you and your students put into an activity is yours. There are no advertisements on Puzzel.org, no data brokers behind it, and no analytics suite quietly making a profile of your class.

Question 39

How do I keep an activity private?

Accepted Answer

It is fairly private already: there is no browsable index of activities, and the link contains a key nobody can guess. To be certain it never appears in a public Puzzel.org overview, set the visibility to Private under Info & access → Who can open it while editing the activity.

Question 40

What do you ask my players to fill in?

Accepted Answer

Nothing, unless you ask for it. You choose the fields under Results & tracking → Who is playing , and every one of them is optional: Name, first name, last name Email address Phone number Student ID or employee ID Company name Country and class Any other info you want to ask for A password, if players should be able to log back in Players can also sign in with Google, Microsoft or SSO instead of typing anything.

Question 41

Where is our data stored? Can we keep it in Europe?

Accepted Answer

Yes. Every account carries two regions, set separately, and both can be Europe or the United States: File storage region — where images and audio you upload are kept. Data storage region — where your account, your activities and their results live. Both are shown on account details and both are changed there. Moving your data to the other region needs a paid plan and moves everything in one go: it is copied across first, your account then starts reading from the new region, and only then is the old copy removed — so your activities stay reachable throughout. Files already uploaded keep working exactly as they are, because the file setting only applies to new uploads.

Question 42

I paid, but my account is still on the old plan

Accepted Answer

An upgrade normally lands within a minute of the payment going through. If it has not, email daan@puzzel.org with the time of the payment and the email address on the account, and I will put it right by hand as fast as I can.

Question 43

Is the payment process secure?

Accepted Answer

Yes. Payments run through Stripe , one of the largest payment providers there is, on their own checkout page. Your card details never touch a Puzzel.org server and are never stored here — securing them is Stripe's entire business, and they are considerably better at it than a one-person puzzle site would be.

Question 44

Which payment methods can I use?

Accepted Answer

Whatever Stripe offers for your country, which usually means: Credit and debit card PayPal Apple Pay, Google Pay, Amazon Pay and Revolut Pay iDEAL | Wero (Netherlands), Bancontact (Belgium), Cartes Bancaires (France), BLIK (Poland), MB WAY and Multibanco (Portugal), Satispay (Italy), MobilePay (Denmark and Finland) SEPA Direct Debit, and ACH Direct Debit when you pay in US dollars One catch worth knowing: if you switch automatic renewal on, only the methods Stripe can charge again by itself are offered — a one-off transfer cannot renew a subscription.

Question 45

Can I upgrade halfway through my plan?

Accepted Answer

Yes, at any time. The higher session limit applies immediately and your renewal date stays where it is — you only pay the difference between the two plans, and only for the time left in your current period. With automatic renewal on, the difference is charged to your card on file and the invoice shows the exact split; without it, you simply check out for the difference like any other payment. Just one unusually busy month? Add a one-off session top-up from account details instead: €5 / $6 per 1,000 extra sessions on a teacher or school plan and €10 / $12 on every other plan, valid until the first day of the next month, nothing renews. Moving to a cheaper plan works too, but takes effect immediately and the difference is not refunded — so save a downgrade for the end of your period.

Question 46

Do I lose my extra activities when my paid plan ends?

Accepted Answer

No. Every activity stays in your account for as long as you want it there, and it keeps playing. Nothing is deleted. What stops are the paid features — embedding, results tracking, styling and presets, visibility controls, timers, most multiplayer modes, AI credits and copying — and the higher session limit, which drops back to the free 60 a month. Settings that belong to a paid plan go back to their defaults, so an activity that was private or behind a password is public again. Upgrading again brings all of it straight back.

Question 47

Can we pay by invoice, or get a quote first?

Accepted Answer

An invoice follows every payment automatically. Open All invoices under account details to read one and print it or save it as a PDF. Add your school or company name, address and VAT number under organisation details and they appear on every invoice, including the ones already there. Need the paperwork before you can pay? Generate a quote with the same details and use that for your purchase order — the payment comes later. Would you rather be invoiced? On that same page, signed in to the account that should get the plan, choose Send me an invoice . We email an invoice with your purchase-order number on it, payable within 30 days: by bank transfer for euros, or by card on the invoice's own page. The plan starts the day the payment lands. Payment by cheque is not possible , as Puzzel.org is not based in the US.

Question 48

We are a school — how do teacher accounts work?

Accepted Answer

A School subscription pays for a set number of teacher accounts. You invite colleagues by email from Teachers ; each gets a link that connects their own account to the school, and a seat is only taken once they accept. Every teacher account adds 1,000 player sessions a month to the school’s total, and every connected teacher plays from that one total — your dashboard shows who uses how much. Disconnect a teacher and their activities stay with them; the seat frees up for someone else. Need more seats? Change teacher accounts in your dashboard runs it through checkout, and the price per account drops as you add more. A company or a training provider? The Academy plan works the same way, with trainer accounts — see Puzzel LMS for companies .

Question 49

None of the plans fits what we need

Accepted Answer

Most of the odd shapes are already covered by the sliders. The Ambassador plan adds player sessions in steps for commercial use, and the School plan adds teacher accounts the same way — each step costs a little less than the one before. Try them on the pricing options page. Expecting 50,000+ player sessions a month, or something genuinely unusual? Mail daan@puzzel.org and we will work something out.

Question 50

Will you charge me again automatically?

Accepted Answer

Only if you ask for it. Automatic renewal is a choice you make during checkout, not a default you have to hunt for. With it on, your plan keeps running without a gap and Stripe charges you when the period ends. With it off, the subscription runs to the end of the period you paid for and then stops — nothing is charged and nothing is refunded. You can switch it off again at any time from account details , and doing so never shortens the period you already paid for.

Question 51

Where do I find the embed code?

Accepted Answer

In the builder: Share → Embed on a website . You get the snippet itself, a width and height (or full width), a fullscreen toggle and a preview of how it will sit in your page. Paste it into any page that allows iframes — WordPress, Wix, Moodle, Canvas, your own HTML. The embedded activity carries no Puzzel header, footer or branding. Embedding is one of the paid-plan features. The embedding page shows what it looks like in practice.

Question 52

Can I try an embed before I subscribe?

Accepted Answer

Sure — paste this into your own page and see how it behaves in your template: That is a real sample crossword, embedded exactly the way your own activity would be. Swap the address for the one your own embed screen gives you once you have built something.

Question 53

My embed shows the whole Puzzel.org page, or nothing at all

Accepted Answer

Almost always the play link got pasted instead of the embed link. The play link is the one with the Puzzel.org header and footer around it — fine for sharing, wrong for embedding. Change /play in the address to /embed and it fits. Or copy the ready-made snippet from Share → Embed on a website in the builder, which already has it right. Embedding needs a paid plan. On a free account the embed link shows a notice instead of the activity, while the play link keeps working.

Question 54

My embedded activity has a scrollbar

Accepted Answer

Three things fix nearly every case: A little scrolling room at the bottom from padding: add scrolling='no' to the iframe. The activity is genuinely taller or wider than the frame: raise the width and height in the snippet, or set the width to 100%. Your own page is the limit: if the column around the iframe is narrow, the activity has nowhere to grow into. A wider template beats a taller iframe.

Question 55

How do I embed in Wix?

Accepted Answer

Plenty of people run Puzzel.org inside a Wix site. Wix has its own walkthrough for it: embedding a site or a widget . The snippet to paste in comes from Share → Embed on a website in the builder.

Question 56

What is the activity library?

Accepted Answer

the activity library is where teachers share activities they made so other teachers can use them. Browse it by subject, language, level or activity type. Every entry was put there on purpose by the person who made it; nothing is listed automatically. You cannot play an activity from the library itself unless its owner switched that on. Instead you copy it into your own account, where it becomes yours: edit it, share it, track results, exactly like an activity you built.

Question 57

How do I add my own activity to the library?

Accepted Answer

Open ⋯ next to the activity on your dashboard and choose Publish to library — in the editor it is under Share , with the other ways of reaching teachers. The form asks for a name, the language the content is in, one to five subjects, an optional level and description, and the name shown next to it (leave it empty to stay anonymous). Confirm that others may copy and change it and that you are allowed to share it, then Publish . An activity needs enough content to be worth playing before it is accepted — a quiz needs a handful of questions, a memory a handful of pairs. Copies you took from the library cannot be published again; the original is already there. Allow playing it straight from the library is off by default. Switch it on only if you are happy for visitors to play your original: every one of those plays counts against your monthly sessions, exactly like a shared link.

Question 58

What happens when I copy an activity from the library?

Accepted Answer

A copy lands in your account with the content, the puzzle settings and the look. The original owner's own settings — results tracking, the completion message, developer and multiplayer options — are left behind, so you start from a clean activity of your own. Pictures and audio are copied into your storage too. From then on it is yours: sessions played on it count against your account, never the original maker's, and results land on your dashboard. The copy does not follow later edits to the original. On a free plan a copy takes one of your activity slots, like any new activity. You need an account to copy; players never do.

Question 59

How do I take my activity out of the library again?

Accepted Answer

Open the activity’s library form: ⋯ → Library listing on your dashboard , or Share → Publish to library in the editor. Then choose Remove from library . It disappears from the library at once. Copies other teachers already made stay theirs; removing the listing does not reach into their accounts. Deleting the activity itself also removes its listing. If you edit a published activity, open that same form and save it again to refresh what the library shows.

Question 60

What is the school library, and who sees what?

Accepted Answer

The school library is where the teachers of a school share their work. The school account switches it on under Teachers ; from then on every teacher connected to that school finds the school’s activities, courses and folders in School library — the School side of the Mine / School switch on the dashboard. Whoever shares something stays its author and decides what colleagues may do with it: use and copy (the default — play it, host it, share it with their classes, see its results and make a copy of their own to change) or edit it too . Deleting it or moving it out stays with its author and the school account. What the school account makes itself is the school’s: colleagues use and copy it unless the school lets them edit. Your own activities stay your own. Nobody else sees them unless you share one into the school library. Plays of a school activity count against the school’s sessions, never against yours — and playing one yourself is free. Switching the library off takes the teachers’ access away at once. Nothing is deleted: the activities stay with the school account.

Question 61

How do I share an activity with the school library, or copy one from it?

Accepted Answer

To share one of your own, choose Move to school library in its row menu. You are asked what colleagues may do with it — use and copy, or edit it too — and you stay its author; you can change that later from the same menu, and Move to my account takes it back. The activity keeps its link, so anything you have shared or embedded keeps working. In Folders , Move to… on an activity also lists the folders on the other side. To change a colleague’s activity that you may only use, make it your own: Copy to my activities in its row menu, or Make a copy in the bar at the top of the builder. The copy is yours, pictures and sounds included, and the original stays as it is. Courses work the same way: Copy to my courses copies the course and every activity in it. A whole folder cannot be moved across yet — move the activities in it one by one.

Question 62

Can two teachers edit the same activity at once?

Accepted Answer

Only where its author lets colleagues edit — and then one at a time, on purpose. When you open a school activity that a colleague already has open, a bar at the top says who is in it. You can look around, but nothing you change is saved until they leave. The moment they close the activity, the bar disappears and you are editing. The colleague who is editing sees a line telling them you are looking. If someone left an activity open and walked away, the bar says so after a minute or two and offers Take over editing . Their tab can no longer save from that point on, so nothing is written over. Every school activity also shows who last edited it and when, in the list.

Question 63

What happens when a teacher leaves the school, or the school stops?

Accepted Answer

When a teacher is disconnected from the school, or leaves themselves, their access to the school library ends at once. Everything they built or shared in the library stays with the school, and the school account decides what colleagues may do with it from then on; everything in their own account stays theirs, exactly as before. When the school subscription ends, the school library switch is gone and the activities in it are simply the school account’s own activities again. Nothing is deleted, and links keep working.

Question 64

What are courses and classes?

Accepted Answer

Together they are Puzzel LMS. A course is a lesson you write like a document — pages with text, pictures, video, audio, documents, tables and formulas — with your Puzzel activities dropped in right where they belong. Students read, play and hand in their work through it on one link. A class is a list of your students. Share a course with a class and you see per student which activities they finished, what they answered and what they handed in. By default a class is just names: every student picks their own name once and never needs an account. A school can also give its students their own sign-in — see Students and sign-in . You find both in your dashboard, under Courses and Classes . the Puzzel LMS page shows what a student sees.

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