This Privacy Policy describes the manner in which Puzzel.org collects, uses, maintains, discloses and otherwise processes personal data collected from its customers and website visitors (each, a 'User'). Puzzel.org is the 'controller' of the Users’ personal data, as defined in the European General Data Protection Regulation ('GDPR').
Users who have signed up for an account on our website ('Site') can create content on the Site, which content can be accessed and used by the Users’ participants ('Participants'). With regard to the personal data of the Participants, Puzzel.org is regarded as 'processor' as defined in the GDPR. Puzzel.org’ terms and conditions cover the processing by Puzzel.org of the Participants’ personal data.
We collect and use the following personal data about our Users:
Yes, we require the obligatory personal data set out above to be able to conclude and perform the agreement with you and to fulfil our legal obligations for administration and tax purposes. If you do not provide this personal data, we cannot conclude the agreement with you.
We use the personal data for the following purposes:
We use your personal data to be able to conclude and perform the agreement we have with you, to fulfil our legal obligations and for our legitimate interests. These legitimate interests are set out in this Privacy Policy.
We can ask your consent for specific types of use of your personal data.
We do not sell, trade, or rent your personal data to others.
We use third party service providers to help us operate the services:
Incidentally, we may be obliged pursuant to a legal obligations, to share certain personal data with government authorities or third parties.
Yes, we transfer your data to outside the European Economic Area (‘EEA’).
Our mail service, support tool, chat tool, and analytics providers are located in the United States of America and have a Privacy Shield certification (www.privacyshield.gov). Our payment service provider is located in the United States of America. If you want more information or documentation about the appropriate safeguards for transfer, please contact using the contact details at the end of this Privacy Policy.
If you are yourself located outside the EEA, when accessing and receiving your own personal data, it will be transferred to you for the purpose of concluding and performing the agreement we have with you or your company.
We store the personal data in your account as long as you have registered an account with us and until 2 years afterwards. The personal data in our financial administration is stored during a maximum term of 7 years. Our correspondence with you is stored during a maximum term of 7 years.
Incidentally, we may have to store your personal data for longer periods, for example if this is necessary in relation to legal proceedings involving you, or a legal obligation imposed on us.
Pursuant to the GDPR, you have the following rights with regard to your personal data:
We may in some cases be entitled to refuse to comply with your request. We will then inform you of the reasons for the refusal. We will not be able to perform the agreement with you if we no longer have the obligatory personal data about you, which we will notify you of as well.
If you have questions, requests or complaints about your personal data, please use the contact details below.
If you have any questions, requests or complaints about this Privacy Policy or your personal data, please contact us at:
Puzzel.org (Puzzel.org)
Dopheide 28
3823 HL Amersfoort
The Netherlands
+31 61 4277 844
daan@puzzel.org
This document was last updated on 9 February 2019.
We reserve the right to update this privacy policy. We will notify you of important changes to the Privacy Policy by sending you a notification through the Site.